Order, Shipping & Refund Policy

Last updated: November 2, 2026

This policy covers orders placed on FLClearanceDeals.com. Questions? Email info@flclearancedeals.com.

Orders and payment

Most items are one of a kind (quantity one). Use Add to cart on the item page, then check out from your cart to pay through Stripe's secure checkout. Your order is confirmed when payment goes through, and you'll get a receipt by email. We never see or store your full card number.

Prices are in US dollars. Sales tax is calculated at checkout based on your delivery address.

When you start checkout, the items in your cart are reserved for you for 30 minutes. If you don't finish paying within 30 minutes, the reservation ends and the items become available to other shoppers again.

If two people check out for the same one-of-a-kind item at nearly the same moment, the first completed payment gets it, and we refund the other order in full.

Item condition

Each listing shows the item's condition (for example New, New other (open box), or Used - Like New) along with photos of the actual item. Please read the condition and look at the photos before you buy.

Shipping

Every rug ships free within the contiguous United States. There is no shipping charge in your cart or at checkout. We aim to ship within 2 business days of payment and email you tracking when it ships. For Alaska, Hawaii, Puerto Rico or other locations, contact us before ordering.

Cancellations

To cancel an order before it ships, email info@flclearancedeals.com with your order details and we'll refund you in full.

Refunds

All refund requests are handled by email at info@flclearancedeals.com. Include your name, the item's SKU (shown on the item page and your receipt) and what happened. If an item arrives damaged in transit, or isn't the item or condition described, email us within 7 days of delivery with photos and we'll make it right, up to a full refund. Approved refunds go back to your original payment method; your bank may take 5 to 10 business days to show it.

If we can't complete your order (for example, the item was already sold or can't be shipped to your address), we'll refund you in full.

Payment processing

Payments are processed by Stripe. When you check out, Stripe receives the payment details you enter and related order information needed to complete the charge. We do not store your full card number on our servers. See Stripe’s Privacy Policy (https://stripe.com/privacy) for how they handle that data.

Contact

FLClearanceDeals.com · Florida · info@flclearancedeals.com